Help Guides

Xsport Reports Not Fully Secure error
If you are getting this error when accessing XSport Reports Please note that while Chrome may work for Xsport Reports it is NOT officially suppo...
Thu, Jul 30, 2020 at 3:23 PM
Set Microphone for Gym Sales
Problem: When using Gym Sales the customer can not hear you.   Solution:  Please follow the steps below to make sure the Microphone is plugged and configu...
Mon, Nov 22, 2021 at 11:23 AM
Guest Check-In
Please review the attached PDF to help troubleshoot 4 common issues with the Guest Check-In.   The Charger isn't working, the Guest Check-In is not c...
Wed, Jul 22, 2020 at 9:42 AM
Password frequently locked out
If you are frequently unable to login or told your account is locked out please read below. Email and computer logins will be disabled per policy for...
Tue, Jul 25, 2023 at 12:54 PM
Emails getting stuck in junk folder.
Navigate to Settings > Options > Block or Allow. Select Don't move email to my Junk E-Mail folder.
Thu, Apr 25, 2024 at 1:41 PM
Computer is on wrong the port (not connecting)
If your Monitor says “Analog Source” Or “Source Signal on another Port” Click the button that says Source.  Press it so that the source signal changes to PC...
Wed, Aug 26, 2020 at 8:36 PM
Tanning Beds in Reserve
Problem:  Your unable to put people in the beds and when you look at the status it shows Blue. Reason:  The tanning beds are in reserve.   Solution:...
Mon, Oct 5, 2020 at 3:05 PM
Signature Pad Not working. What should I do?
Signature Pad Not Working You likely have received an error message that looks like this. Or there was no error message but when you tried to take...
Tue, Jan 5, 2021 at 10:01 AM
Managing the XSport Car Wash
Please review the included PDF on how to manage / use the XSport Car Wash. Also, please note the URL is now: http://carwash.xsportfitness.com
Fri, Jan 22, 2021 at 9:18 AM
Frequently Used Links
Frequently Used Links Outlook on the Web - https://owa.xsportfitness.com XSport Reports (ea) - https://www.xsportreports.com
Thu, Feb 18, 2021 at 3:25 PM