FAQ

Contacts for technology help
The below chart will help direct you to the correct resource when it comes to common questions in the gyms.   Technology Problem Contact / Email XSp...
Mon, Jun 3, 2024 at 7:20 AM
Help with Myzone / XIT
For issues with Myzone or the XIT computer, please reach out to Myzone Support.  Here are their support options: Email: clubsupport@myzone.org My...
Tue, Sep 14, 2021 at 9:15 AM
Where to find help with Zoom
If you need help with anything relating to Zoom please see below. See here for initial getting started:  https://support.zoom.us/hc/en-us/categories/20010...
Mon, Jan 24, 2022 at 12:02 PM
How to find my Gym Computer Name / Description
Click on start Hover over avatar on left side of start menu Wait Briefly See description that pops up Add description to Ticket
Fri, Apr 28, 2023 at 3:52 PM
How do I change my computer login or email password?
Please visit the XSport Fitness Update Password website here: https://sso.xsportfitness.com/adfs/portal/updatepassword (if you receive an error, see...
Thu, Dec 7, 2023 at 10:43 AM
Computer and Email Password Requirements and Lockout Details
The password you use to login to your email account or computer must meet these requirements: Be at least six characters in length Contain characters fro...
Thu, Jun 15, 2023 at 12:50 PM