If you receive an error like the below when visiting an XSport Fitness Website:


Please perform the following:


If you are using an XSport owned device, please open a Helpdesk ticket with the details by visiting:


http://help.xsportfitness.com


If you are NOT using an XSport owned device perform these steps:


You will need to download the file attached to this document.  Look towards the bottom of this page to download it.  Save it to your desktop.


Once you've downloaded the file attached to this document follow these steps:



  1. Click the Windows Start button.
  2. In the search box, begin typing mmc.exe, right-click the mmc.exe entry in the search results and select Run as Administrator.
  3. Select File > Add/Remove Snap-in.
  4. Select Certificates and click Add.
  5. In the Certificates snap-in dialog, select Computer account and complete the wizard.
  6. Click OK.
  7. In the MMC console, expand Certificates.
  8. Right-click Trusted Root Certificates and select All Tasks > Import.
  9. Follow the Certificate Import Wizard to import the certificate. selecting the certificate you downloaded to your desktop at the beginning of this document.