This how to will show you how to send an outgoing fax using the fax server.
Before you begin, you must have been granted access to send / receive faxes from the IT department if not, this will not work.
From your email client (outlook or outlook on the web):
- create a new email message
- send the email to <yourfaxnumber>@xsportfitness.com
- In the subject line type [fax] + 8 + 1 + <10 digit telephone number>
- Insert an attachment (either PDF, TIF or TIFF files)
- click send
In a new minutes time you will receive an email from [email protected] telling you if your fax was successfully sent or not.
For example, if your assigned fax number is 1-630-555-1212 and you want to send a fax to 1-630-123-4567, do then following:
- New email
- To: [email protected]
- Subject: [fax]816301234567
- Insert a PDF attachment
- Send
Should you have an issue, please open a Helpdesk ticket. Please include the following details (at a minimum):
- Time and date you sent or received the fax
- The number you were calling if outbound
- The number that was supposed to be calling you if inbound
- How many pages
- The PDF or TIFF attachment
- Any error you receive